Okay, so really random things happen at work ALL the time. But here is one of my favorites. Customer is staring down a bag of layer REALLY hard, and glancing over to the scratch, then back at the layer pellets. Being the only poultry keeper on staff, I gradually move her way to find out if she needs help. Before I can even ask, she looks up at me rather desperately and goes "My husband sent me for chicken food... but there's so many!" Me: "Do you know if it's a pellet, crumble, or grain? What is the color of the bag?" Customer: Blank stare. Me: "It really matters, most people feed their layers a 16%-" Customer: "Layers... like, ones that lay eggs?" Me: "Uhm, well, generally... Yes. If it crows, it's a rooster. If it lays an egg, it's a hen... Hens can be called layers from time to time." Customer: "Well, I eat eggs. Hold on a second." - She calls her husband, and I move off to help another customer. Several minutes later she approaches me and asks "Which one is the yellow and tan bag?" Note: We have at least SEVEN yellow and tan bags of poultry feed. I casually direct her to them and finish helping the second customer. Several more minutes pass and she approaches me again, with her husband on the phone. She hands me the phone, and shrugs her shoulders. Customers husband through the phone: "-name brand- layer pellet, 16% pellet. Yellow and tan bag, 50 pounds. Exactly what I told her a few minutes ago." I could barely contain myself as I loaded up her feed for her. It's almost as good as "Wait, they need food AND water?" There's SO many, but this one just popped in my head and felt I should share. I don't believe the husband could be any clearer. ALSO, after I had her loaded, I noticed she was clutching a piece of paper with all the information carefully written down for her on it.