Rusty, I wish my DH was more hands on about home repairs like your SIL. Good news is we have water and didn't need a new pump only a new bladder. Bad news is that it still cost about $1000. DH is very unhappy about that considering we didn't get the pump, but he made the mistake of not getting a written estimate prior to the service so there wasn't anything he could do about it. Needless, we won't be calling them again because their math seriously didn't add up.