I was receiving the magazine for about 3 years without a problem until the fall of 2011. My subscription was due to expire in the spring of 2012, so I renewed for 2 years, since it is a great magazine. I was hoping the renewal would spur them to get the magazine delivered. Here it is, 2 years later and 18 emails and 2 or 3 phone calls from Jim and Julie with promises to get me the magazine, and still nothing. I will try to get my money back, but I really don't see me ever getting an issue again.