Hello all,
I’ve been a member here at BYC for quite a while now. During this time I’ve seen a lot of posts about how this hatchery is terrible and this hatchery is great. Strangely, these posts are frequently talking about the same hatchery. Some people refuse to order from hatcheries altogether, and others love them. All this conflicting information and differences of opinion was puzzling to me so I thought I should do a little research and post my conclusions on what I found.
In my research I found the differences of opinion is usually caused by varying individual expectations. It’s always a good idea to educate yourself so you can have reasonable and fair expectations, both for your own emotional state and for those you have expectations of. In this case, an important thing I notice is that people don’t realize all the risks involved in shipping chicks. There is a lot of work, fore-thought and planning put in place by the hatcheries to avoid those risks, but is frequently unrecognized. These processes put in place by the hatcheries allow us to easily place an order online and receive our chicks at our front door with minimal casualties, work or inconvenience to ourselves.
The truth is there is always a chance that you will lose some chicks when they are shipped, due to all the risks involved. Chicks are quite fragile when born. Too much moisture can kill them. High, low, or fluctuating temperatures can kill them. A cool or damp breeze can kill them. Rough handling by the postal service can kill them. A delay in postal shipping can kill them. Improper handling by the customer can kill them. These hatcheries try to take every precaution they can and still keep their prices reasonable.
Specifically, they have a minimum and maximum shipping order so the chicks can huddle together for warmth and still not get smothered by each other. Additionally, most hatcheries also plan hatches way ahead so chicks are only shipped at the beginning of the week in attempt to avoid weekend postal delays, but they cannot foresee and avoid every potential risk. This is why they have refund policies in place, because there will be occasional casualties.
In regards to birth defects, it is unrealistic for a hatchery worker to take the time to give a full physical to every single one of the thousands and thousands of chicks that are being sent out within hours of the moment they hatch. Each chick has about 3 days from the moment of hatching that they can survive without food or water. If the hatchery does not ship them out and have them on your doorstep within that time, the chicks will likely die. This short time frame does not allow for physicals. I could go into a lot more detail about all the potential health risks and the processes hatcheries have adopted to minimize them, but it is simply impossible to avoid every risk.
The unfortunate reality is that there will be an occasional DOA or birth defect. It is not anyone’s fault, lack of responsibility, or lack of integrity. They will send you a replacement or a refund when it happens. Humans are not infallible. These are the simple facts that a lot of people have a hard time accepting. I do get how frustrating it can be to watch your little chicks die one by one, when there’s nothing you can do, but it is usually not the hatcheries fault. At the end of the day, it is us who make the choice to have chicks delivered to us and accept those risks.
After all this I would also like to say that this is just my conclusions from the many different articles I have read. This is not intended to offend anyone or undermine a bad experience. I simply wanted to share some perspective and insight that I gained during my research into this topic. I hope you gain a little different perspective in reading this as I did in researching it. From now on I will always recognize the risk I am taking when placing my order. I will likely choose a hatchery closer to home, as well as ordering during warmer months. Thanks for reading.
I’ve been a member here at BYC for quite a while now. During this time I’ve seen a lot of posts about how this hatchery is terrible and this hatchery is great. Strangely, these posts are frequently talking about the same hatchery. Some people refuse to order from hatcheries altogether, and others love them. All this conflicting information and differences of opinion was puzzling to me so I thought I should do a little research and post my conclusions on what I found.
In my research I found the differences of opinion is usually caused by varying individual expectations. It’s always a good idea to educate yourself so you can have reasonable and fair expectations, both for your own emotional state and for those you have expectations of. In this case, an important thing I notice is that people don’t realize all the risks involved in shipping chicks. There is a lot of work, fore-thought and planning put in place by the hatcheries to avoid those risks, but is frequently unrecognized. These processes put in place by the hatcheries allow us to easily place an order online and receive our chicks at our front door with minimal casualties, work or inconvenience to ourselves.
The truth is there is always a chance that you will lose some chicks when they are shipped, due to all the risks involved. Chicks are quite fragile when born. Too much moisture can kill them. High, low, or fluctuating temperatures can kill them. A cool or damp breeze can kill them. Rough handling by the postal service can kill them. A delay in postal shipping can kill them. Improper handling by the customer can kill them. These hatcheries try to take every precaution they can and still keep their prices reasonable.
Specifically, they have a minimum and maximum shipping order so the chicks can huddle together for warmth and still not get smothered by each other. Additionally, most hatcheries also plan hatches way ahead so chicks are only shipped at the beginning of the week in attempt to avoid weekend postal delays, but they cannot foresee and avoid every potential risk. This is why they have refund policies in place, because there will be occasional casualties.
In regards to birth defects, it is unrealistic for a hatchery worker to take the time to give a full physical to every single one of the thousands and thousands of chicks that are being sent out within hours of the moment they hatch. Each chick has about 3 days from the moment of hatching that they can survive without food or water. If the hatchery does not ship them out and have them on your doorstep within that time, the chicks will likely die. This short time frame does not allow for physicals. I could go into a lot more detail about all the potential health risks and the processes hatcheries have adopted to minimize them, but it is simply impossible to avoid every risk.
The unfortunate reality is that there will be an occasional DOA or birth defect. It is not anyone’s fault, lack of responsibility, or lack of integrity. They will send you a replacement or a refund when it happens. Humans are not infallible. These are the simple facts that a lot of people have a hard time accepting. I do get how frustrating it can be to watch your little chicks die one by one, when there’s nothing you can do, but it is usually not the hatcheries fault. At the end of the day, it is us who make the choice to have chicks delivered to us and accept those risks.
After all this I would also like to say that this is just my conclusions from the many different articles I have read. This is not intended to offend anyone or undermine a bad experience. I simply wanted to share some perspective and insight that I gained during my research into this topic. I hope you gain a little different perspective in reading this as I did in researching it. From now on I will always recognize the risk I am taking when placing my order. I will likely choose a hatchery closer to home, as well as ordering during warmer months. Thanks for reading.
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