Can anyone help me with information on the pumping system. I have set up the incubator but I am having problems with the pumping system that regulates the humidity. When it pumps, the water is not being pumped up enough to reach the top of the hose and go into the incubator. If I raise the bottle that holds the water to above the incubator hight the water travels up the pipe and into the incubator, but then the humidity becomes too high. Not sure what I am doing wrong. Would really appreciate any help from others that have this incubator as I have eggs waiting to set in it. This unit was bought used so I can not contact the manufacturers about the problem.