So I had a shipment come in from a hatchery on Wednesday, and I had 1 DOA. Then I lost a very lethargic BLRW that I attempted to get to eat/drink (even tried nutri drench, egg yolk, and yogurt), but she passed away, I assume just from shipping stress.
So I contacted the hatchery and let them know of the 2 that passed and am waiting to hear back from them.
My question is, if they offer to replace them, I assume it's only breeds that they have in stock, rather than what I lost, correct? Do I have to pay the $50 shipping charge again if they send out more chicks to replace the ones who didn't make it? Just curious for those who have dealt with DOAs from hatcheries before.
So I contacted the hatchery and let them know of the 2 that passed and am waiting to hear back from them.
My question is, if they offer to replace them, I assume it's only breeds that they have in stock, rather than what I lost, correct? Do I have to pay the $50 shipping charge again if they send out more chicks to replace the ones who didn't make it? Just curious for those who have dealt with DOAs from hatcheries before.