first off hes not ugly at all. not the tiny picture pretty face, but thats it. I like his legs and hoofs, they look like they've got some substance to them. its hard to tell exact conformation standing crocked in sand, but he doesn't look bad. pretty doesn't matter to me. sane matters to me, I can not tolerate for the life of me intentionally nasty or spazy horses. with some shedding out, a bath, some clipping and some intense grooming to bring out the shine I think he will be the pretty horse your mom likes, along with not crazy.