i`m so sad

Gosh, what a shame.....I count myself so lucky our USPS people always phone at 6am when there are live birds & ask whether I want to come to collect them or whether I want to wait & have them delivered by the postman later that day. Our postman never leaves parcels if we're not in, live or otherwise.
 
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I've never requested to have the hatchery write on the box to call when the chicks arrive, but it's always on the box. I do let my post mistress know that I've got chicks coming, but it's a very small, one-person, rural post office. She even calls me when I get boxes of hatching eggs.

I'm so sorry that happened. Did you call Ideal? What did they say? They are really good to work with you.
 
I am so sorry that happened to you
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