So I am SOOO happy with Ideal. Originally I was going to order from Meyer but when I called to ask them some questions that lady on the phone was really rude and didn't help at all. Her basic reply for everything was "I don't know, I just work in the office." Well maybe they should have someone that does know. After my phone call with Meyer, I decided to call Ideal and ask the exact same questions. They were very helpful and friendly. I ended up ordering 25 Surprise Special Pullets, 4 "Ameraucanas", 1 Buff Laced Polish, and 1 White Crested Blue Polish. Then the next day I called to add another 25 of the Surprise Special Pullets. The chicks hatched and were shipped on 07/06 and I received them 07/08. Shortly after arriving and getting put into the brooder 4 of the Surprise chicks died and then 2 more tiny chicks died throughout the weekend. I also could not find my 4th "Ameraucana" chick. I called them right away Friday to let them know that I was missing a chick and that the 4 had died. They told me to wait the four days and then call to report the ones that died and my missing chick. So I called today and they were so friendly and helpful once again. They are sending me new chicks on the 13th and are going to mark the extra roosters that will be included for warmth during shipping. I was so pleased with the way they handled everything and I think that the survival rate was really good for the amount of chicks I received. I also received almost 40 different looking chicks out of an assortment of 50. Some of the breeds I know I got were, Black Langshans, Salmon Faverolles, Buff Brahmas, Campines, Australorps, Orpingtons, Rocks, and many others! I bought the assorted chicks for local people that also wanted chicks but only were allowed 6-8 hens in town. These chicks made so many families happy! I would absolutely order from Ideal again and am already planning my next order for next summer. Thanks Ideal for being so helpful and sending so many different, adorable, chicks!