I have now lost my 2nd batch of growing/viable chicks to the Little Giant monster!!! Short version...got a LG still air for Christmas...very excited!!! It didn't heat up. Took it back...got a new one. It worked GREAT!!! Til day 18... Heating element quit working...lost my hatch. Called the company..complained. They sent a replacement from the factory. It worked great! I had moving, growing chicks in at least 6 of my eggs! Lockdown on day 18...WOOHOO... Day 21ish... Temp won't go above 97 no matter what. I think I've lost my hatch again!!! I'm so mad, disappointed, frustrated, and sad!!! Husband says, Get a good incubator...but I'm not sure I have it in me to try again!