In this world of HIPPAA, it is not politically correct BUT, I'd call the doc's office, ask for the nurse, explain the situation and ask if you should ignore his symptoms, up his insurance or decide on an undertaker. After all, you are only concerned about him and they can't hate you for that. At the very least, they can reassure you and you can tip them off to ask the right questions when he DOES see the doc.
I am quite certain he is not the only uncooperative male patient that they have.
I am quite certain he is not the only uncooperative male patient that they have.