My order is supposed to ship on 18 April. Half of my order will not be shipped (Cuckoo Marans). No one from Murray McMurray has called me. Are they supposed to?
Did you get an email? There’s a response form to fill out with choices either
-log into your account and make changes if you want to add birds or change ship date
-you can call them at the 800 number
-do web chat with a representative
-text them at the provided number
Or you can:
Fill out a response form where you can request a representative call you, cancel your order, postpone your order til 2023.
I got my email on April 5th. Since your order is so close, I would probably call or do a web chat on Monday, or text them today, or login and make a few additions if you want them (looks like Easter Eggers, Andalusians, Columbian Wyandottes, White Rocks, Brown Leghorns, and a few Sex Link breeds pullets are still available to add if you are interested in any of them).
The rep I spoke to told me shipping would be free even though I dropped below 15 birds (lost my Cuckoos, White Orpingtons, and Sussex). I made additions up to 13 just so there would be more birds shipping together which I figured would be safer and because I wanted at least 10 chicks so in case I lose any in shipment.
I hope this helps, please update with what you decide to do!