I just received a dozen plus chicks 3 weeks ago from Healthy Chicks and More out of Ohio. I was very very pleased with my order and customer service. One of the Easter Eggers was not too perky on the second day and I phoned them, and RECEIVED A PHONE CALL from customer service within 3 hours. She is fine now. I recommend them. They have a limited supply of certain breeds this late in the year. I did order only 12, they sent 13 but at this time of year because of colder temperatures sending more chicks assures chick survival. Can you split an order with someone else? Good luck!