Hi, I need some advice from some experienced chicken keepers.
Last week I sold some eggs to a lady. I had them on auction, but she said she wanted to drive to pick them up (drove a long way) because she did not want shipped eggs. I told her that would be fine. Today I get an email that 6 of the 12 eggs have blood rings and didn't develop properly. (Now, I would NEVER intentionally sell anyone a bad egg). It is my understanding that a blood ring means that the eggs was indeed fertile, but stopped developing at an early stage. Correct? I occasionally have an egg with a blood ring, but my hatch rate has been at least 90% and I have been hatching these same eggs for months now.
I wrote to her and told her that I was sorry and that I would be glad to send her replacement eggs if she would pay for shipping. She returns the email and says she does not believe that she should have to pay for the shipping.
I am not in any of this to actually make any money, but I sell eggs and chicks to help defer the cost of feed, etc.
What would you do, or have done, (or expect done if you lost eggs that you bought). Should i just cough up the $8 or $9 and ship her the eggs?
Thank you for your help and advice. I do want to do the right thing.
Last week I sold some eggs to a lady. I had them on auction, but she said she wanted to drive to pick them up (drove a long way) because she did not want shipped eggs. I told her that would be fine. Today I get an email that 6 of the 12 eggs have blood rings and didn't develop properly. (Now, I would NEVER intentionally sell anyone a bad egg). It is my understanding that a blood ring means that the eggs was indeed fertile, but stopped developing at an early stage. Correct? I occasionally have an egg with a blood ring, but my hatch rate has been at least 90% and I have been hatching these same eggs for months now.
I wrote to her and told her that I was sorry and that I would be glad to send her replacement eggs if she would pay for shipping. She returns the email and says she does not believe that she should have to pay for the shipping.
I am not in any of this to actually make any money, but I sell eggs and chicks to help defer the cost of feed, etc.
What would you do, or have done, (or expect done if you lost eggs that you bought). Should i just cough up the $8 or $9 and ship her the eggs?
Thank you for your help and advice. I do want to do the right thing.