I'm sorry about your chickies.
It just makes me shake my head and sigh.
I have heard good things and bad about MM. I dont have any experience with ordering through them, but I do have some first hand experience at their shipping procedures, and I didnt like what I saw.
We ordered our 25 chicks from Sun Ray Chick Hatchery 5 weeks ago today. They shipped us 30 chicks. They taped the sides of the box to keep drafts out, and put warm shredded paper bedding in the box. They shipped them overnight, and I had them the next day from several states away.
When we got to the PO, there were other boxes of poultry for other people. Three boxes were from MM, one was from our local feed store, and then my box. In one of the MM boxes (the PO guy was opening them because he didnt hear anything, so I got to be nosey...only it wasnt good
) there were chicks, ducklings, and poults. All but a few were dead. In another box (all chicks) most were dead, and the live ones didnt look like theyd be alive very long.
In the third box there were poults, goslings, ducklings, and chicks. The goslings were pecking at the chicks, and none looked good at all. Alot of dead there too. In all three boxes, all the holes were wide open with no draft protection, and they had very little bedding in the boxes. It was so sad.
Of my chicks, one chick had been crushed (I think) in the box, and two more ended up passing within the first hour or so. Then we were left with 27 healthy peeps, and all are still well today.
Thats not to say anything bad about MM, just they could watch the weather for the states they are shipping to or something. Anyway, I would call them and make them refund your losses. I am so sorry you had to watch your chickies die.
Hopefully, they'll own up to the "bad hatch" and credit you as they should. Keep up posted. Good luck with your remaining chickies.