You would get a few bad apples in Eggbid and as for the owners and moderators of Eggbid, you never get a hold of them at all. They just do not contact you at all! They dropped from the face of earth and if you sold your bird, that automatic receipt for their fees is a joke! I had one lady bid on my Spitzhauben rooster and I told her that I will not ship. She bid on it and once it was over, Eggbid sent me a bill for their fees. I emailed them back that I have specifically informed them that the lady misunderstood my auction that I do not ship, must be picked up and they continued to bill me. After two months, Eggbid stopped sending me invoices.
Some of us use Eggbid so not ALL of it is bad.
Hope you can get the things resolved by your wordings on the auctions. She should at least say sorry and cancel the auction.