Omlet auto door fault

[Jay201077]

Hi all I've noticed tonight my auto door from omlet is not quite closing fully there is no obstructions and there is not door fault on the display can anyone help

 

[swamphiker]

Hi all I've noticed tonight my auto door from omlet is not quite closing fully there is no obstructions and there is not door fault on the display can anyone help

Hi there, I have one of these doors but have never had this issue. They have good customer service over the phone. Here is their contact page that includes an email and phone number: https://www.omlet.us/misc/contact_us/. That # is for the USA, if you are elsewhere in the world they have a dropdown menu in the top right of the page to select your country.