Thanks to all who posted positive remarks about Ideal, I finally took the plunge and ordered today. The poor girl had to deal with me for weeks with tons of questions and mind changes but I finally ordered seabrights, GLW and BO's. I can only hope all goes well with shipping but so far I can recommend their customer service as the best. If I had been Missy, I would have pulled my hair out!!!!! Wish me luck, the first batch should arrive on the 19th. With eggs in the bator, 2 shipments from Ideal and another order of BO eggs from a BYC'er, I will be a busy girl.