That is what I do with the new hens too. They will learn after a few tries. Congrats on your chicks! I bet they are as cute as can be. I had to help some of my EE eggs to zip out of the shell. The shells were so hard that the little fellows couldn't get out without help. It was touch and go, but I was able to get many of them out safely. I never thought I'd be a midwife to a bunch of hens!