Press 1 for

[njduck]

the best is when you finally get a person and realize you are talking to a call center in INDIA!!!

how is that cost effective?
and I cannot understand them?

 

[magicpigeon]

Quote:
That doesn't work when you live in AUSTRALIA...

 

[Zinnia-Hen]

Quote:
Lol, that reminds me of a funny story. But I won't bring it up because it'll hijack the thread...

 

[saddina]

I end up using french with them as my accent (yes i'm an american) confused the darn computer as well...

"tWO ... TWo.... Too.... Deux

 

[bakerjw]

I press 2 for spanish every time. Whoever answers figures I pressed the wrong number and transfers me directly or helps me.

 

[ChickenAlgebra]

As someone who worked with a call center that took at least 2K calls a day with 30 people - I got the horrid caller. Sorry, our system was clear and easy. Get vile with me, I hang up and you get to call back.

 

[mom'sfolly]

Sears has the worst voice mail system in the known universe. I think demons were involved. Every single time I need to use it, I end up swearing and stomping around. It is nearly impossible to get a real human being, and when they do, they don't listen and transfer you.

 

[EmtheFishLady]

I used to work in tech support. It just made me worse. You called us you always got a person by the second ring. I expect better now.

 

[ranchhand]

Doesn't always work, but I try ignoring the prompts, most will auto-forward you to a person. It works about 75% of the time. OR, I say I don't have the account number.
If it's a voice system, I start saying representative, asscociate, account assistance, operator, reception - usually one of those will shut the danged machine up!

 

[KristyHall]

Quote:
I start mashing multiple buttons simultaneously and repeatedly until I get a human being. It seems to confuse the machine.