I agree with everything that everyone else posted, looks like we have all had the same experiences.
They're birds are OK, non Great, not Bad
They never return emails
They're snotty on the phone
They never sent my pricelist with I requested one via email and over the phone.
They didnt sent me any extras
I also ordered 8 RIW pullets, one of them was a roo and then hens took forever to lay
And the only reason I placed the order to begin with was becuase they had Buff rocks and about two months after I ordered them they called and told me they were sold out of the buff rocks, so I subbed it for Buff Orps, two of which either were Buff Rocks or were just yellow legged.
So with this many simialar problems to this many of us, I know they dont deserve my business anymore, and personally dont think they deserve yours or anyone elses. I have never ordered from Welp, but I've been told they are much nicer and like someone said, they drop ship from privett and have all the same stuff, so if I wanted something that privett has, I would pay just a little more and buy it through Welp instead of dealing directly with Privett again.
I'm pretty sure Ideal also has everything Privett has and then some and they should be better to deal wih too.
But so far I have been most happy with Ordering from Cackle as far as service and quality of their birds, so if Cackle has what you are looking for, I would suggest going with them.