Pullet-shut customer support

Discussion in 'Coop & Run - Design, Construction, & Maintenance' started by 23Skidoo, Oct 19, 2016.

  1. I ordered one of their doors recently and before I even had it up and running on my new coop I received a call from the maker. A very polite gentleman informed me that some of their doors recently were shipped out with faulty boards. I checked mine out and sure enough mine was bad. I called them back the following day and was told a new board was going in the mail that day. I am impressed with the support/service. I just don't see that kind of exchange between manufacturers and their customers very often these days. I thought some of you may like to know about the great service and how good it really feels to do business with honest folks. Cheers to the pullet-shut people.
  2. redsoxs

    redsoxs Chicken Obsessed

    Jul 17, 2011
    North Central Kansas
    That is good news! It is nice to know that good customer service and conscientious companies still exist. Thanks for letting BYC folks know!
  3. aart

    aart Chicken Juggler! Premium Member

    Nov 27, 2012
    SW Michigan
    My Coop
    Good to know!

    Looks like you are not new here, but don't post much,
    maybe you've seen these other threads about pullet-shut?

    advanced search>titles only>pullet-shut

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