Rite farm products pro264 incubator it’s terrible! 2 weeks after purchase it ran out of water. The heating element burn through the water dish, the floor of the incubator and the plastic shelve. We called “costumer service” he said it was our fault because we let it run out of water. Ok, fair enough. He sent us a new water dish. By the second month the top of the incubator had started to come off. The turner system broke, the sprocket was out of canter causing the chain that turns the shelves to come off of the sprocket, causing the shelves to collapse resulting in the eggs falling off breaking open loosing embryos and leaving us with a mess to clean up. we called “costumer service” he said it was our fault, why? Who knows! But we must have done something wrong! He said that maybe we overload the shelves. Each shelf fits 88 eggs, not more, if you can’t put 264 eggs in the incubator, why would you advertise it to hold 264 eggs?
Zero warranty, zero costumer service, huge loss for us.
Zero warranty, zero costumer service, huge loss for us.