I purchased an opener last April, and it has progressively deteriorated in terms of battery performance. Initially, the batteries needed replacement every four weeks, then every two weeks, followed by weekly replacements, and now they require daily changes. I contacted the provided phone number and was instructed to communicate via email. To date, I have sent eight videos to their technical team demonstrating the issue, but no action has been taken.
I recently called again to remind them of the one-year warranty that was promised. They informed me that I would need to request a replacement. Despite sending five emails requesting a replacement, I have received no response. Additionally, I have requested to speak with a customer service manager three times, only to be told that they do not handle phone calls and only respond via email.
