It could be a scam. I'd do further research on them if you're considering ordering. Go all over their page and read all the comments. You're looking for comments from people who have ordered from them. If over 95% of the comments are positive, then that one person had bad luck. If 80% of the comments are negative, then obvious scam. If you can't find any comments from people who have ordered from them, then don't take the chance that they are a scam.