i know it's hard, but try not to open the bator. but i've been guilty of it plenty of times. when you open it you run the risk of shrink wrapping the ones who have pipped. i've had to help some out when i've shrink wrapped them. i just very very carefully take the top half of the shell off and i don't mess with the inner membrane. there are 2 membranes...the 1st one you see doesn't have blood vessels and it is fine if you take that off with the shell. but the 2nd one....the one closest to the chick....is the one with the blood vessels in it and you have to be VERY careful with that one. most of the time i dont even mess with that one, as far as getting it off. with my shrink wrapped babies i have removed the top half of the shell and then either wrap them in wet paper towels with a breathing hole....or keep touching their membrane with a wet finger to keep it moist. i found the paper towels to be better so that i dont have to keep opening the bator to wet the membranes.