I have ordered baby chicks on numerous other occasions and had a 100% survival rate..... but this last week I received a shipment of 26 Mille Fleur d'Uccle bantams and had 6 DOA, 3 died before I made it home and another a few hours later... they apparently had a tough time in-transit though..... This is the exception though not the rule also I haven't had any issues with the ones who made it the first 24 hours after I got them in the brooder!!