When I order mail order chicks, I PLAN AHEAD and call or visit the post office in person, to make sure that they call me the minute the chicks arrive, so that I can pick them up right away. On my way out the door, the heat lamp goes on in the brooder, and the waterer has been filled the night before, so it's not cold from the well. If possible, I pick up the chicks at the distribution center, so they spend as little time as possible out there. I also order in spring, after the winter cold is over. My worst losses were three years ago, an order from Meyers; 10% losses within ten days. Usually only one or two chicks dies out of 25 to 50. Mary