Sounds like you should file some sort of complaint and have the other girl do the same.
With things like this it seems the only option is to confront it, though I would fear being sued for slander or something ridiculous like that by the doctor.
I feel like something should be done. How many people has he messed up? I have a son with severe CP and He needs total care. I need my arm! I don't want to have to put my son in a home.