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Sounds very familiar! It's so weird to feel like you don't know how to help but you are desperate to help them.
My little guy spent the next day sort of holding his beak part way open, I'm sure it was sore. Seems to be recovered now. Whew!
Thank goodness, I think he will recover just...
I had the same thing happen to one of my birds. It was awful. It was wrapped around the tongue twice. I have no idea how she managed to do that. It looked like it was tied in a knot right behind her tongue.
I also wrapped her in a towel and my dad helped me hold her down. It took me two...