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:lol: LOVE the analogy! So funny ... yet so TRUE!

Again ... talk to the manager. He/she either needs to be educated ... or needs to fire an "entrepreneur!"

Oh Heck No! In fact, most hatcheries recommend that you let your PO know, up front, that your chicks will be arriving in a day or so, so they know to hold them for you. There should be no extra charge for saving the carrier some work and saving the desk clerk from all the paperwork they'll have...