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Careful with making them spit up. It can be very dangerous. I do not remember why... Something about it getting in the lungs.

Sorry, I don't know about the preening. Restrict food for today and see how she does :) She should have plenty of water though.

That looks like an impacted crop. Open his beak and see if he has 'bad breath'. If he does, it's probably sour crop. If not, it's impacted. X2 on the oil thing. You can massage the crop downward to try to push the food down gently.