⚡️The Retail, Customer/Food Service Sanity Thread.⚡️

Have you ever given them instructions on how to use the reader?
" If your card has a chip you can tap it on the center of the screen, or insert it in the slot at the bottom, if it doesn't have a chip, you can swipe it down on the right side....

Customer rubs card all over pin pad....

It taps on the center of the screen....

Customer rapidly beats card on
screen...


Just hold it in the center, please, it's slow today....there...perfect.....ah, it's asking you if you want any cash back today, if not, press the red button.

Which button?

The red button, yes.

............

Bottom right.

Okay, it's going to ask for your pin there.

I don't remember what it is.

If you want to bypass the pin to run as credit, press the green button....it has a circle on it.

Will I still get my cash back?

No, you can't get cash back when it's run as credit, but I believe you chose no cash back?

I didn't mean to choose that.

Ah, well, let me cancel this *looks at forming line* and we'll start over, just press the cash back amount on the screen you'd like.

*I try to call for register back up with our 'better than walky talkies', voice assisted communicators. They're basically hooked up to a really incompetent Alexa with a Canadian dialect.

Register backup!

HHmm, I'm sore-y, I didn't catch that. Please try again.

Register backup!

Rebecca is not logged in.

Regi-ster back up!!

Please say a command.

Register Backup!!!

Calling: Register Backup!

Finally.

Meanwhile, on planet Customer:

Where do I tap? Can I use apple pay for cash back?
 
Are you still liking your job and getting the hang of it?
yup got to help co train the most recent new hire if im unsure of something i use my walkie bc i dont wanna lead customers on wild goose chases learned that wasnt good to do on the first week of work
 
when a customer asks me if i work here. my vest literally says bomgaars in yellow letters.
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