I've had their service for probably six or more years and I have never really had any issues with their billing until now. They offered me $30 off my bill which would still make it $70, which to me is still too high considering I only watch about three channels.We have Comcast too and it’s also crazy high but we have the bundle thing for phone and internet too but still crazy. We unfortunately need both the internet and the phone though cause my dad works from home.
What we (or rather, my mom) do every so often though is we call them and tell them we are going to cancel our service. Tell them it’s too high, they upped it, it’s ridiculous, whatever and we are switching to Verizon (or some other comparable company, around here Verizon is the only other one really). They usually will do anything to keep you with them and lower it again for a while LOL may work for you @FortCluck
We canceled it completely. It'll be one less bill that I have to pay.