that's exactly what ALL hatcheries do, they could careless,. For every 1 order they have reported problems with, they'll get 8-10 out either with no problems or at least a buyer who doesnt report one.
As for know what the weather will be, well in January and Feb. you can pretty much bet it's gonna be COLD. If not there or at the arrival P.O., It will be somewhere inbetween.
And plain and simple, day old chicks need to be kept at 95 degrees. Shipping in freezing temps just is bad for them.
What they ALL should do, is ship similar to how I do. Heat packs manditory in every box regardless of time of year, 2 this time of year, and by Express mail when it's bad weather. One night and with good heat packs would make all the difference.
I used to ship by Priority and the 3-4 day trips they often took to get there was just murder on them. So we switched to all Express on all orders and very very seldome loose any more chicks, maybe 3-4 all season long. They just cant take slow Priority trips especially in this cold weather. We only sell eggs this time of year too, cause the end result of shipping chicks is this thread in Jan. and Feb.
We will only start shipping chicks when its constantly warm here, and always ask our customers, "what's you temps like" when they want to place an early order in the spring. If they say , "oh it's only 20-30 at night here any more" We MAKE them wait, a few weeks for better weather aint gonna kill anyone.
Not blaming any buyers here, blaming the hatcheries, they should simply follow some of these simple rules. Ask the buyer a few quick question ans set a hatch date according to their location, if you live in say The Dakotas or Great Lakes regeions, chances are your 10 feet in snow right now. Not a real good time to be shipping chicks to them and the hatcheries should care enough to ask and work with you BEFORE there's a shipping problem, NOT after half your order is dead.
anyway, that's just my 2 cents worth
Hope all works out for all those who have lost orders