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Even with my instruction book, my pixie does the same thing. Not sure if it is a problem with it being a magnetic bobbin thingy or if it is that it does not like holding a big spool of thread.. or maybe both gives it issues? lol
I sew for a second, and have to rethread the needle from the beginnng step.. lol I've gotten to where I break speed records with threading the needle! Jim laughs, heres me, supposed to wear glasses, but dont. threading a needle within seconds! Get it the first time, everytime! I know, I'm just awesome!
To keep yourself from losing the upper thread, make sure it's pulled out about 4 inches beyond the needle before you sew. When the arm goes up to extend tension on the thread, it pulls it up and out, if you haven't left it enough extra thread. As far as the bobbin, someone with the same machine brand can probably give you better advice than I, but some machines have a front and back to the bobbin, so make sure first that it is forward in the machine. Then, make sure it snaps in (if the machine is that type) before sewing. Also, it is useful with most machines to pull the thread above the feed dog first before sewing with it.
Hope your manual arrives soon! I have an early Viking, and this machine (and the manual) are the only things I'd run into a burning building to rescue! (after the animals, of course!)