I shipped a box of silkie eggs to a BYC member in Utah. She received the eggs in great shape, but they made her pay $3.60 extra for shipping on the eggs. Said I used a larger box than what I paid for postage on. Well, I printed the postage online and chose priority large flat rate box. which cost me $9.85 to ship. I alread dont make anything, and now I have to refund her the extra money. I emailed the USPS and they want proof that the box was a flat rate box. I mean how rediculous. First off, i would not have paid the postage on a flat rate box. But that is just me I guess. I never got anything on the box of eggs they totally lost. So I guess there is no point in pursuing this either. Just wondering if this has happened to anyone else?
Marie
Marie