I purchased my first coop from CC ONLY.com’s website on January 14th and received it January 19th. I was a little disappointed in the quality, construction and materials of the coop. I had my 3 chickens in the coop for 4 days before it rained. The next morning, my coop was soaked through. The nesting box had 1/2” of standing water! Again, it rained and the same thing happened. The roof is a complete mess! The coop is soaked through and the chickens are outside in the run because of all the falling water inside! I am so sad! I have written an email to the company and included pictures of said coop. My question is, has anyone had to deal with returns, warranties, and communications with this company? Will they stand by their products? Will this be an easy return? What am I in for?