Here's my worst encounter at
Petsmart.
Had a client whom I'd been working with for about four months. Her dog was a young GSD with some fear issues and some mild/moderate dog aggression. Much improvement in my clients handling skills and bond with her dog so we decide to start doing some
Petsmart training sessions.
Picked nights an hour before close hoping to minimize the first few interactions with other dogs in this environment. A
Petsmart trainer got out of her class about ten mins after we arrived. My client was doing a long down stay with her dog, I was standing by coaching and watching.
Petsmart trainer approaches asks what we are working on, we do some "shop talk" she seems to understand my clients issues and I am actually impressed that she is understanding. (that was a mistake as you will find out)
She leaves and comes back with two dogs on leash, approaches me (not client) and asks if we'd like some distractions. I jump at the chance to have such a controlled situation. Say yes and proceed to coach client thru a Sit-to-greet after explaining to
Petsmart trainer what I would like her to do with her dogs.
Instead....
Petsmart trainer approaches client, client has her dog sit, then
Petsmart trainer proceeds to
tell her dog to say hello while dropping the leash. Her dog postures immediately, clients dog maintains his control but barely. Client does a PERFECT about face and distracts her dog while I step on the leash of the lose dog and hand it over to the other "trainer". I tell her Im done with her help and told her it could have been much worse.
I'll never trust another supposed trainer again in any store like that without knowing for sure that this person is really what I consider a dog trainer.
I took the manager aside after my client left and told him what had happened. He wasn't pleased and I next time I saw that trainer she was assisting not teaching.