Greetings! Brand new chicken owner here! Forgive me as I will most likely use incorrect terminology, but I am learning and welcome any corrections/advice/help!
I just received my order from Cackle Hatchery today and I couldn't be more pleased.
For starters, I ordered 7 Speckled Sussex female chicks (I requested all females) because I wanted friendly birds that would provide insect control, allow interaction with myself and family, and to provide my family with eggs. Their hatch date was 3/15, and at 0100 hours, on 3/15, I received a shipping confirmation email. At 1300 hours, on 3/16, I received a phone call from my local USPS that my ladies were ready to come home. Super fast shipping. Awesome!
Every single chick was bright eyed and peeping when I opened the box they were delivered in. Once the chicks were happily introduced to their brooder I further deconstructed the delivery box to find there were 3 warming packs (which were still warm) keeping the interior box warm. Again, I was very impressed with CH's successful attempt to get their chicks to me alive and well.
All in all, I will order from them again as my first experience with them was one I won't soon forget.