Can't upload pics

[chicgirl11]

I'm trying to upload pics from my phone but it's not working anyone know why I'm using an iPhone 5

 

[Yorkshire Coop]

Hi there

Are you on mobile version of BYC? What part of uploading is not working? What steps are you taking to upload a pic?

Can you see the mountain and moon icon in your reply box? If so click on that.

Then select your pic from your device and click submit.

 

[chicgirl11]

That's exactly how I'm trying to do it I have the app on my phone

 

[Yorkshire Coop]

It maybe a glitch, try signing into BYC through your browser rather than the app. You could also switch to desktop version of BYC. You can do this by scrolling to the bottom of any page and clicking desktop

 

[Nifty-Chicken]

It maybe a glitch, try signing into BYC through your browser rather than the app. You could also switch to desktop version of BYC. You can do this by scrolling to the bottom of any page and clicking desktop

GREAT idea! Try those things and let us know which does/doesn't work!

 

[Barbara L]

I'm have the same problem

 

[Nifty-Chicken]

I'm have the same problem

Can you try the suggestions here and let us know how it goes: https://www.backyardchickens.com/t/1131701/cant-upload-pics#post_17496028

If those suggestions don't work, then we'll need a LOT more details on your problem, specifically the items found in this troubleshooting article here!

 

[ChickenbTrippin]

How do I change/upload a profile picture

 

[Yorkshire Coop]

@ChickenbTrippin

Are you on mobile or desktop version of BYC? You will need to be on desktop version to upload an avatar I believe. You can do this by scrolling down to the bottom of any page and clicking on desktop. Once there look at the top right hand corner for your profile, click on there then on your profile page you should see replace avatar under your current avatar pic.