- Jan 13, 2013
- 13
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Actually all customers get FREE telephone support.. the "phone fee" is for people that purchase chickens at other places and have problems. If you called me I a SURE I did not say I cannot advise you. This is not true. We also have a 48 hour health guarantee not 24 hour. I WISHED you would call me and talk rather than to post untrue things on public forms..A local place called blue star ranch. They sell 10 to 20 week old chickens. I found them on line and the website look good and they seemed well informed and knew what they were talking about so we went with them. So many told us it would cost more to start them from day old chicks so we decided to get them at 12 weeks old.
When we lost the first 4 I talked with a poultry dr from Texas A and M and he said from what I was telling him he thought avian pox. I thought mareks after the first 2 but he said it didn't sounds like that. The one we lost today was the first one we lost in almost more then a month. 3 days after we brought them home is when we notice the problems. The place has a 24 hour replacement policy and I learned after when I called that they don't offer advise unless you pay a $24.99 fee for every 30 mins of phone time.
IF you did purchase chickens and MONTHS LATER they become ill..... I do not know any poultry farm that can replace dying chickens.
We do have all day old chicks immunized for Marek's disease before they are shipped to us from several hatcheries. It appears maybe from your small numbers of postings that you may be new to chickens? ( just wondering?) Be aware that we have a 100% guarantee for all poultry sold, (read online guarantee) I have replaced chickens due to dog or children accidents that are not even guaranteed.
Without any immunizations for your poultry Mareks can really desimate your flocks its possible to lose up to 35% of some flocks to Mareks that are not immunized. Even WITH immunizations for Mareks (its a mutating/changing disease) its also possible to still lose even 5% to Mareks. There are MANY postings on the subject here that can suport this statement. Wit this in mind, had you called or emailed me its very likely that I would have replaced these chickens... However I have not heard from you even once about your chickens dying???? Yet you post your dying chickens on a public forum???? Please identify yourself and perhaps (depending on age and length of time from purchase) I can still replace all of your lost chickens. Give me a call???? Please read:http://www.bluestar-ranch.com/bluestar_ranch_chickens.html
It does not matter WHERE you purchase chickens...All poultry even with the BEST of care can still catch numerous bacteria and become ill. Many people OVERCLEAN coops and can spread dust and dander, this can infact spread Marek's disease. (I am NOT trying to make excuses this is a FACT) No one's chickens are immune to Mareks unless chickens are raised indoors under sanitary conditions! NO ONE I suggest you read more about how to clean coops and not spread dust and more about Mareks.. Keeping your chickens safe and healthy is PART of raising chickens, because they got Mareks is not Blue Star selling ill chickens.
I tell anyone that purchases chickens from Blue Star that if there are problems to let me know right away. I have "nursed" several customers over the phone how to care for ill chickens even MONTHS or YEARS after purchase from Blue Star Ranch. We are here to help. Please do not post discouraging comments about Blue Star Ranch without at least calling us to state any problems.
Excuse the long reply, but I do not want people to read that "My chickens died because I bought them at Blue Star" this is really not the fact. Again, please call me and identify your self and dates of purchase. Thank you Mary Ann http://www.bluestar-ranch.com/index.html
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