I had a chick that started to zip but didn't go any further. I assisted by completing the zip with tweezers. 12 hours later the chick was still alive but had not hatched any further. I was able to remove the majority of the shell. 12 hours later the chick is still alive. It is completely crusted with bone dry membrane and goo. Its eyes are even crusted shut by dried goo. I've soaked it in warm water and have managed to get some of it off. Should I just keep repeating this process? How do I attempt the eye area? Any help and advice is greatly appreciated .