Constantly getting errors.

[Somewhere_In_The_Clouds]

I keep getting this error. It's been happening for days but I just chalked it up to my device/internet. It's not improving after I've made attempts to fix it. BYC is the only site I'm dealing with this on. First it slows down, then freezes, then gives me an error. I have to close BYC and reopen before it will work again. I am not using the app.

Has been happening on my phone too.

I have used a different browser

I updated my current browser

And I've since cleared my cache and it's still happening.
I'd really appreciate if someone could have a look into this and see if there's anything that can be potentially be done

 

[Somewhere_In_The_Clouds]

@Lacy Duckwing

 

[notabitail]

Can you try on Firefox? Is there a specific page that this happens on?

 

[Nifty-Chicken]

Thanks for all the great detail and troubleshooting!

We are looking into this! In the interim if other people are having similar problems please post details about which browser, when the problem started, etc.

 

[Lacy Duckwing]

I was having the same issue on my tablet and sometimes if the page came out of its freeze enough for me to scroll, it would not fully load and I'd only get half of the page. To fix this, I'd close out Chrome and reopen it and it'd be working again. I'm using Google Chrome and it's been happening for at least a week on me. I restarted my tablet a few days ago, thinking that was the issue, and it didn't help. I've even tried different speeds of Internet thinking that could also be the issue, but that didn't change things either.

Earlier today, I went into settings on my device, found Google Chrome, and hit Clear Cache, and since I've done that, I haven't had any further issues, but I can update if I do. I don't use my other devices enough for BYC to know if it's just my tablet or not, so the only other issue I've had on my other devices is the issue I've talked about here, and that's more of something that's wrong with my laptop.

 

[Lacy Duckwing]

My tablet just froze again. I'm not getting any messages, it just freezes so I can't do anything but close out Chrome and reopen it.

 

[Nifty-Chicken]

I've been looking into this and trying to duplicate it.

There have been times once in a while where a rogue ad (I view BYC with all the same ads as regular members) might cause some problems (usually javascript, etc.) and I have to refresh.

... but @Somewhere_In_The_Clouds & @Lacy Duckwing are both PFM's so you don't have, ads... so that's not the problem.

I'll keep investigating, but hopefully we can find commonality in the systems, users, extensions, etc., between those having the problem.

 

[Lacy Duckwing]

I've been looking into this and trying to duplicate it.

There have been times once in a while where a rogue ad (I view BYC with all the same ads as regular members) might cause some problems (usually javascript, etc.) and I have to refresh.

... but @Somewhere_In_The_Clouds & @Lacy Duckwing are both PFM's so you don't have, ads... so that's not the problem.

I'll keep investigating, but hopefully we can find commonality in the systems, users, extensions, etc., between those having the problem.

Thank you!

When my device freezes, the refresh button won't work either. The only way to get it to unfreeze is to close out Chrome and reopen it.