I just got my Dickey's incubator about a month ago. I had my first hatch in it this week. While it was very successful I did have some shrink wrapped chicks. I have found that if i fill the entire humidity tray up the humidity is too high (about 68-70%) so I have been using a smaller tray to keep the humidity where it was suggested in the instructions ( about 55%). For those of you that own a Dickey's- have you had this issue? Do you just keep the tray full? What is your normal humidity? I had about an 50% hatch on my shipped eggs and about 80% on my own. Which for me is still pretty good. But I have someone that wants me to hatch for them and I want to make sure i do the best I can for them.