The Ecoglow uses radiant heat so the air underneath it will not feel hot, but the chicks stay nice and warm when they sleep under it. I have one and just ordered a second, larger model because I love it! I have it on the lowest level and after a couple of weeks, I raised one end up by putting a piece of wood underneath one side. Smaller chicks go to the lower end and larger chicks use the raised end. The chicks will go under when cold, sleep in front of it or even on top of it when they don't need as much heat. I don't have to worry about changing the temperature, exploding heat lamps, fires or anything! The chicks can regulate themselves. Make sure that the one you have has the black (NOT silver) plate on the bottom, as they have made some changes to the design. It does feel quite hot to the touch, but the chicks do NOT get burned by it, and the pine shavings are in no danger, even when touching the plate. It's like one of those crockpot meals - Fix it and Forget it! I LOVE the ECOGLOW!!!