This reminds me of a time we had a similar situation while we were selling Items on Ebay.
My Father was going to auctions and buying Estate Lots. Boxes and boxes of old stuff. Most was crap ready for the dumpster but their were hidden treasures mixed in as well. Our gig was selling the cool stuff for a small cut of the action.
I forget the Country of the purchaser. I believe somewhere in Asia. I just remember that the BUYER chose the CHEAPEST Shipping Charge we had offered on the list of many choices.
If they would have READ THE DETAILS OF THAT FREIGHT, they would have seen that
Estimated Delivery Time was 25-30 Days.
12 days after we shipped, WE got a bad rating from the customer and a long summary of his complaint how he paid us for an Item and never received it. Warning other buyers to steer clear of us because we were a scam. Also he got his money back from PAY PAL because he contacted them. Pay Pal took the money out of our account a few days later.
28 days after we sent it, the package arrived safe and sound in his illiterate hands.
He kept the Item for free, we ate the shipping fee. And still had points taking off our perfect record and never any apology or anything.
Needless to say, we stopped selling International.
But eventually dealing with people who are TOO LAZY TO READ details on items, sucked the life out of us.
We would list an item..
Glass vase, tiny chip on rim.
After the buyer got it shipped to them, an email would arrive. I WANT MY MONEY BACK! THERE IS A CHIP ON THE VASE!..
We had over 100 listings on ebay.. Eventually we yanked them all off. Took all the items to auction.
AND CLOSED OUR CHECKING ACCOUNT LINKED TO PAYPAL before anymore buyers WHO CAN'T READ demanded a refund.
That problem still exists today when we sell animals on the web.
Example ad:
Please no text messages
- 6 m/o chickens for sale
- 10 available
- NO EGG LAYERS
- Barred Rock Roosters only
- $0.00 each
- CALLS ONLY, please no texts.
The next day.. 5-6 text messages..
What kind of chickens do you have?
How many do you have?
how old are they?
I need 3 egg layers. how much?
How come you are not returning my message?
Almost ready to give up on the general population.
DH says, "Dig a really deep hole, put a closed door in front of it. Put a sign on the door saying.. caution do not enter. 3 days later dig another hole, because that one is going to be full."