Sorry I'm late to the party (like anyone even noticed), but if ever there was "the day from Hell", this must be it.
Last week I made up an order for Lowes, but didn't try to submit it 'til this morning; waiting for the tax refund. I went to the cart, where there should have been over 20 items; it was empty. I got hold of their "chat associate", who said that the system hadn't saved the order (supposed to be saved for 30 days). No chit, lady! Figure that out all by yourself, did you?
She said if I gave her the item #'s she could submit the order, but if I went through all 21 of them, one by one, I might as well recreate the order myself.
I finally got the order together again and tried to submit it, but the security code on my debit card was rejected, 3-4 times. Tried calling the bank and started getting one recording after another 'til I finally hung up & drove to the bank. All they could tell me was that the security code was invalid, which I know it isn't; checked it 3 times. Came home and tried Lowes again; now their system's down.
