These are sub-contractors that places like Sears & Lowes hire. Some are better than others.Sears isn’t the company it used to be for sure. Dealing with fixing up my riding mower, the guy has had issues that I can understand, but then couldn’t remember how the steering wheel goes on.
Then he said I’m missing a spring, and he wasn’t going to worry about it. I asked if he didn’t carry such things. “Well, it’s a common issue with this mower (so shouldn’t he replace his supply in the van?), and I think I used the last one.” Apparently he had a spring that worked because he grabbed one from the van.
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