We purchased 6- day old chicks from My Pet Chicken. Took a month to get them. One Wednesday I rushed to the post office to get them. Once home, I tore the box open and 6 Little fuzz-balls were glad to meet me. Checked their buts for u know! One needed a check. From there they went into their preheated, watered and fed brooder box. Next, made my point that I'm your dad and the boss and dipped each beak into the water and crumbles. Then we watched them fall asleep on their feet. 5 weeks later and not the slightest problem. So you see how easy can this be!